7 handpicked books among a comprehensive bibliography to facilitate and accelerate the development of knowledge and competence on Systems Thinking, prioritized as a progressive reading path to chart a learning journey.

Systems Thinking is particularly adequate for addressing and resolving a complex problem. Through conceptual modeling of the associated system, it helps reducing its apparent complexity and improve the ability to identify appropriate interventions at the right place.

Here we consider 10 key questions about innovation and transformation management that executives could ask themselves and address in management committees to enhance these capabilities.

Systems Thinking allow to solve challenging issues and validate strategic decisions in a VUCA environment. It brings the ways and means to make sense of the overall dynamics of a problematic situation and respond with an effective and lasting solution.

Customer needs and expectation analysis should focus on what the customer want to achieve and for which outcome. The objective is to understand the higher purpose for which customers buy products and services.